We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (12)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
18 Dec 2018 10:10
18 Dec 2018 09:25
Товар получен. Но как он в действии не могу сказать, потому что это подарок.
13 Dec 2018 16:06
28 Nov 2018 14:17
nice, but its tricky to handle, might need some time
14 Nov 2018 18:54
Описанию соответсвует. Перед полётом надо колибровать, потому что заваливает на бок на взлёте. В сети не нашёл инструкций и видосов-((. Теперь буду методом «тыка»
13 Nov 2018 18:33
Excelente, dura poquito la batería pero es genial igual
19 Oct 2018 04:50
제품설명은 좋으나 저한테는 불량품이와서.. 우선 한쪽 프로펠러가 잘돌지 않아서 드론이 위로 뜨지 않았습니다. 앞으로만직진 하네요ㅋㅋ 또 판매자님 대응도 느려서 분쟁신청 했습니다. 불량이 아니면 괜찮은 장난감인듯...
5 Oct 2018 10:17
cool fun toy, just difficult to control
5 Sep 2018 06:11
28 Aug 2018 18:14
Всем доброго дня суток! Дрон такой маленький, похож на лягушку. Заказ пришёл в Алмату (Казахстан) за две недели. Получила на почте, показав прибытие заказа в телеграм. Хорошо упакован, ничего не сломалось, все на месте. Нужны баратейки ААА. Все подключив, дрон взлетел до потолка! Летает очень быстро, если нажать курок до предела. Потом пришёл парень, которому я покупала этот подарок, и почти сломал его. Так что нужно быть осторожным!
28 Jul 2018 15:22
Chegou rápido no Brasil e funciona perfeitamente!Produto de qualidade, recomendo.
14 Jul 2018 12:55
all perfect! детёныш satisfied!
11 Jul 2018 11:55
it is a very nice toy. it is just a funny little thing.
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