We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (25)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
21 Dec 2018 10:38
Embalagem simples, chegou perfeito
20 Dec 2018 00:58
الشحن سئ جدا
18 Dec 2018 01:11
Works and meets with your description. What I didn't like came packed, it was just a bubble envelope and poor protexion. But by fate foremost this perfect is not torn anything.
17 Dec 2018 12:23
17 Dec 2018 05:45
Todo good and correct.
17 Dec 2018 00:02
Works nicely. Ideal for children. With lights and nicely Packaging
16 Dec 2018 12:00
The term of protection has expired, and order I never received. Track number is not monitored in RF
14 Dec 2018 03:59
14 Dec 2018 03:51
Well, not yet tested
14 Dec 2018 03:50
I don't come to nothing
14 Dec 2018 01:22
14 Dec 2018 00:55
Excellent store recommend
13 Dec 2018 07:16
The store is attentive and honest, thanks.
13 Dec 2018 05:56
Good furniture product arrived very little protection the product only a bag. Sin protection But yego more or less
13 Dec 2018 03:07
All is working, but this toy can not be controlled..
12 Dec 2018 23:45
Received.It flies pretty fast so not suitable for children like 5 years older because they can come too close and hurt. It goes fast from the walls. Good thing switch so can stop it with switch, but you have to catch it. it charges with wire. Perfectly packed in hard box.
12 Dec 2018 06:27
11 Dec 2018 12:08
Long Reach… But the children worship
10 Dec 2018 12:02
These are a lot of fun
10 Dec 2018 10:28
chegou em otimo estado, ja montei e está tudo ok... excelente vendedor
8 Dec 2018 12:43
a llegado en muy estado muy buen enbalaje perfecto..lo recomiendo,solo falta una cosa las instrucciones de huso
5 Dec 2018 06:50
chegou rápido e o produto funciona muito bem, de acordo com a descrição
4 Dec 2018 13:25
Excelente producto Llegó muy bien protegido Recomienda su compra
25 Nov 2018 02:50
I think that it is best for Christmas gift. Thank you for your prompt reply.
24 Nov 2018 20:52
Hello store. I receive the parcel. Nice product. 5 STARS for the store. 5 STARS for the product. thanks.
24 Nov 2018 10:09
очень долго шло, месяца 3, проверить не пришлось, шар лопасти работают, дальше не известно, качество нормальное, упаковано в пакет, как ни странно ничего не поломано...
13 Nov 2018 07:25
Thank you! We got a toy! Everything is fine. thank
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