We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (19)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
23 Dec 2018 02:23
Дрончик good. Plastic soft. Children play that is necessary.
23 Dec 2018 01:14
Red drone, happy child
21 Dec 2018 00:08
супер! этот дрон летает! покупала на подарок детям 11.11 пришёл 20.12. продавца рекомендую
19 Dec 2018 09:19
дрон маленький и аккуратный, мне понравился заряжается за 20 минут, летать 10 минут бокс в котором поставляется дрон удобный, но доставка, до подмосковья шёл 3 недели
18 Dec 2018 08:39
llegaron bien me falta ensayar uno por uno
11 Dec 2018 08:14
очень классно. Доставка быстрая. Советую брать дополнительные аккумуляторы, пока на одном аккумуляторе летаете, другой заряжаете
11 Dec 2018 04:09
parfait pour s'amuser et pour les enfants
10 Dec 2018 22:19
Gift for Chrismas esper it to work
10 Dec 2018 10:39
9 Dec 2018 10:47
Very fast delevery, we already test it and the mini Drone works perfect with beautiful blue/red lights.
29 Nov 2018 03:50
Дойде за 20 дни до България, гр. Пловдив, а го поръчах на 11.11.2018!
12 Nov 2018 08:50
Быстро, удобно, хорошо. Рекомендую
12 Nov 2018 07:35
Works survive in any school
10 Nov 2018 03:44
Огромное СПАСИБО продавцу!!! Очень внимательный, отзывчивый и обязательный!!! Просила его, чтобы выслал товар быстро, чтобы успеть к 11.11. На День рождения ребенка. Он все исполнил!!! Товар получила 10.11!!! Сам товар очень аккуратно упакован, трек отслеживался весь маршрут. Думаю дрончик понравится ребенку! Спасибо!!!!
21 Oct 2018 08:47
Like meets the promises
16 Oct 2018 08:20
Всё норм. Заказывайте сразу дополнительно как минимум две батареи для замены.
18 Aug 2018 07:18
product came in good time. awesome little toy.
27 Jul 2018 16:02
11 Jul 2018 06:31
Great store, great service. One of the products came with defective, but the store quickly made itself available to help solve the problem. And now I'm very satisfied with this store and recommend it to everyone.
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