We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (26)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
23 Dec 2018 07:09
Very like, but just not seeing a description of its size. It is small. But the child very like. Last month the whole box
22 Dec 2018 00:11
21 Dec 2018 23:20
Thanks! But unfortunately, the remote control does not work.
16 Dec 2018 19:01
the quadcopter works great. but the usb plug fits too tight inside most USB ports. i had to remove the metal frame. my second H36, bought from another dealer, had the same lack. thank you!
11 Dec 2018 02:12
шёл до Беларуси чуть больше месяца (почему то завис в аэропорту Сингапура аж на две недели), товар пришел целый, коробка без повреждений, сам квадрик летает всё в порядке. надо было брать больше аккумов) Рекомендую продавца.
1 Dec 2018 01:12
Дети в восторге! Все работает и соответствует описанию. Продавца рекомендую. Спасибо огромное! Доставка была до двери квартиры, что очень приятно. Отличный подарок на Новый Год.
20 Nov 2018 22:50
7 Nov 2018 22:32
Drone flew), thank you!
6 Nov 2018 02:37
4 Nov 2018 22:30
Great little drone this is the second one I have bought unfortunately the top has fallen off this one and we can not find it so am about to order number three
29 Oct 2018 13:52
All OK - good quality, fast delivery. I'm happy and I recommend the store!
29 Oct 2018 02:14
Child chose blue and gray Disorder!!! I ordered blue They sent Gray!!! Baby wanted blue!!!!
19 Oct 2018 18:49
Arrived in perfect condition is equal to the D is scription, not yet tried it because is a birthday gift But looks good, is But only can fly.
15 Oct 2018 07:28
Super Fast shipping--delivered to Belarus only 2 weeks. I recommend Shipping minska super-quick, recommend store Manage дроном very hard))
13 Oct 2018 02:22
Good product. Good store.
10 Oct 2018 09:45
10 Oct 2018 04:04
Thank you for the good quality product. Fast delivery 2 weeks to Moscow.
5 Oct 2018 09:40
arrived very quick, just 11 days. great toy, perfect for beginners. it's hard to destroy. I'm very satisfied. 3 batteries is perfect choice. you can fly almost 5 minutes on each battery.
4 Oct 2018 09:00
4 Oct 2018 07:04
perfecto, rápido , muy recomendable
3 Oct 2018 09:48
Just a week to arrive home. Great!! Record
30 Sep 2018 17:47
I'm very satisfied
29 Sep 2018 15:36
27 Sep 2018 09:02
Everything Is good, not immediately find spare batteries, they are in the
31 Aug 2018 07:26
muchas gracias, llegó bien rapido
31 Jul 2018 06:21
Good product, fast delivery, highly recommended
9 Jul 2018 15:16
Rápido y correcto. Todo según esperaba.
7 Jul 2018 01:20
açıklamada ki gibi sorunsuz hızlı teslimat teşekkürler.
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