We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (15)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
13 Dec 2018 20:22
Very nice to give away it took only a month
13 Dec 2018 08:29
Goods first lost, but after complaints very quickly realized the order. store recommend, yet the only adequate to Ali Express!
10 Dec 2018 20:58
Ordered quadrocopter 11.11.2018. Come quickly 05.12.2018 Yamal. Toy nice and high quality. I am very happy. Now learn to fly. Thank you. Recommend!!!
7 Dec 2018 11:45
Pas encore testé,mais semble de bonne qualité et livré avec pièces de rechange
6 Dec 2018 00:41
Short transport time. Good drone, good fly time, not bad camera. Responsive store. Recomended. Всё ОК!
3 Dec 2018 21:13
доставка супер. Как указал сам на сайте cdek , правда трек только там и отслеживался. При проверке, пока все работает. Три батарейки, две запасные ножки, 4 запасных пропеллера, две запасные защиты для пропеллера, зарядное для трёх батареек одновременно и запасной юсб шнур к нему. отверточка и дополнительные маленькие болтики. Комплектация супер. Дальше полетаем посмотрим.
3 Dec 2018 10:40
TRÈS CONTENT DU DROME CONFORME A LA DESCRIPTION LIVRAISON SANS PROBLÈME RECOMMANDE LE VENDEUR MERCI
2 Dec 2018 23:31
Before Moscow posting more than a month, but was taken and presented directly in the hands. Original packaging-foam box, hesitated, but the contents are not affected. The equipment, all in stock, including instructions on Eng. In. Through the scanner QR download and install applications and game. It works and adjustable, the damn thing really flying and take pictures and video, kids love it. Definitely recommend product and store.
28 Nov 2018 10:11
Посылка пришла, очень быстрая доставка курьерской службой домой. Упаковка в целости, работу не проверяли, пока его не собирали, покупали для подарка. Надеюсь, все будет работать! Спасибо.
27 Nov 2018 08:29
its a play drone but the cam are for this price very good.
21 Nov 2018 17:56
fast shipping, in good condition! will leave more feedback after first flight. thank you!.
29 Oct 2018 02:36
just what the description said,fits for the junior player.recommended 3 batteries that can help you save one trip in store.
22 Oct 2018 20:01
Arrived all perfect.Children love it so much. By hand takes off, battery keeps excellent. The Remote easy to use.
6 Oct 2018 19:32
professional drone,my kid loves it very much.fly time was better than expected.good product,thanks store!
28 Sep 2018 20:50
Quadcopter flies well when the wind is not very blows.Time of flight was about 20 minutes.product good enough especially at this price.
19 Sep 2018 17:55
operate easily,flying time of 1 battery is around 18 minutes.recommend 3 batteries,it is so much fun.
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